Shipping Policy

Last Updated: December 1, 2023.

1. Order Processing Time:

  • All orders will be processed within 10 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods:

  • We offer standard shipping and expedited shipping options.
  • Standard shipping typically takes 15 business days, while expedited shipping takes 30 business days.
  • Shipping times may vary based on the delivery location and any unforeseen circumstances.

3. Shipping Rates:

  • Shipping rates are calculated based on the weight and dimensions of the products, as well as the selected shipping method.
  • Customers can view the shipping cost during the checkout process before finalizing their order.

4. Free Shipping:

  • We may offer free standard shipping on orders above a certain order value. Check our website or promotional materials for current free shipping thresholds.

5. Tracking Information:

  • Once your order has been shipped, you will receive an email confirmation with tracking information.
  • You can track the status of your shipment through our website or the carrier's website.

6. Shipping Restrictions:

  • We currently only ship within the Philippines.
  • We do not ship to P.O. boxes. Please provide a physical address for delivery.

7. Undeliverable Packages:

  • In the event that a package is undeliverable, we will attempt to contact the customer to obtain a correct shipping address.
  • If we are unable to reach the customer, the order may be canceled, and a refund issued minus any applicable shipping fees.

8. Customs and Duties:

  • All customs and import duties are the responsibility of the customer.
  • We do not include customs duties in our shipping charges.

9. Delays and Force Majeure:

  • We are not responsible for delays in shipping caused by events beyond our control, such as natural disasters, strikes, or customs delays.
  • We will do our best to communicate any anticipated delays to our customers.

10. Contact Information:

  • If you have any questions or concerns about our shipping policy, please contact our customer service team at


  • This shipping policy is subject to change without notice. Please check our website for the most up-to-date information.